ChaosSearch is a Boston-based, venture-backed, cloud data search and analytics company. We are located across the street from TD Garden — a 2-minute walk from North Station and the Orange Line.
ChaosSearch is looking for organized and passionate individuals interested in furthering a career in customer success. We are experiencing tremendous growth from our unique data platform and we are looking for hard working, goal-driven candidates to help grow the business. The ChaosSearch CSE will drive customer success initiatives, keep the company focused on customer outcomes and play a central role in directing the future of the product. This role requires personal drive, tireless persistence, and business strategy expertise.
At ChaosSearch, the customer success engineer will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. You will be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions.
Candidates interested in this position can learn more about ChaosSearch on our website here.