Director of Product Marketing

MARKETING - Full Time - Boston, MA / Remote

Work alongside sales, marketing and product teams of a growing SaaS company to define and go-to-market with an exciting, new, proven and patented Cloud Data Platform.

ChaosSearch enables customers to Know Better™, while achieving the true promise of data lake economics. The ChaosSearch Data Platform indexes customer’s cloud data rendering it fully searchable enabling data analytics at scale with massive reduction of time, cost and complexity. The ChaosSearch Data Platform publishes Open APIs like ElasticSearch and SQL, so end users can use the tools they use today.

ChaosSearch is currently in market with increasing customer adoption in the enterprise search market category, based upon publishing the ElasticSearch API. Currently competing with companies like Elastic.co, SumoLogic and Splunk, ChaosSearch provides customers with a scale, retention and cost savings advantage that is a game changer. The company will be adding additional open APIs that will open up SQL, Business Intelligence and Machine Learning use cases.

Headquartered in Boston, MA, ChaosSearch is a well-funded startup and just signed a new $40M round of funding in late 2020. The company currently has approximately 45 employees and 15 enterprise customers and is looking for someone to lead the next phase of growth.

 

What We Do

Product/Service and Benefits:

ChaosSearch enables customers to Know Better™, delivering data insights at scale while achieving the true promise of data lake economics. The ChaosSearch Data Platform connects to and indexes data within a customer’s cloud storage environment, rendering it fully searchable and enabling data analytics with existing data tools in use today, leveraging open APIs.

Whereas all other solutions require complex data pipelines consisting of parsing or schema changes, ChaosSearch indexes all data as-is, without transformation, while auto-detecting native schemas. With its revolutionary approach ChaosSearch overcomes the cost and complexity of competitive solutions, and delivers unlimited scalability, industry-leading resiliency, and massive time and cost savings.

Based on these capabilities, ChaosSearch is an ideal replacement for the commonly deployed ELK stack today. With ChaosSearch, customers can perform scalable log analytics on AWS S3, using the familiar Elasticsearch API for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

Short term roadmap includes expanding Open API support from Elasticsearch to support SQL and Machine Learning APIs. With ChaosSearch Data Platform added to a client's Cloud Storage, the true promise of Data Lakes is delivered.

 

Responsibilities

The Director of Product Marketing will be responsible for leading the positioning, pricing, segmentation, and enablement of new and existing ChaosSeach offerings.

The Director of Product Marketing will report directly to the ChaosSearch VP of Marketing and will be responsible for building out our PMM team over time. At the outset, this role will be responsible for partnering with our Leadership, Product and Sales teams to implement a successful product launch go-to-market (GTM) and roadmap strategy. You'll be an expert on our product, our customers, the market and competitive landscape.

This role will also be collaborating with members of the marketing team to ensure a successful integrated marketing approach. The role will also work collaboratively with our Sales and Customer Success teams to meet revenue and customer goals.

In this role, you can expect to:

  • Lead the ChaosSearch product marketing efforts with regards to product positioning, messaging, GTM strategy and customer intelligence
  • Develop an understanding of the ChaosSearch's portfolio of offerings, features, use cases, audiences and the markets in which we compete
  • Develop and implement a new pricing and packaging strategy that will resonate with customers and optimize ChaosSearch's long-term ARR; evaluate competitive offerings and stakeholder insights to develop simple pricing options (or bundles, or add-ons) that are reflective of the value that ChaosSearch's products and features are delivering
  • Analyze ChaosSearch's internal product and customer data, conduct regular analyst reports on the competitive landscape, conduct win/loss interviews with our sales prospects, and influence the product roadmap and sales strategy
  • Develop and communicate ChaosSearch's value proposition through training and marketing materials that support lead nurturing, conversion and customer retention efforts
  • Work with product managers to communicate and train the Sales team and Customer Success teams on the value proposition of the product and features (messaging, key benefits, buyer personas, competitor battlecards, etc)

 

Qualifications

  • 10+ years of product marketing experience in SaaS and Database industry, with 3 years in a leadership position
  • Customer-first approach to determining product value, message and position
  • Experience developing and implementing go-to-market programs for a growing SaaS firm
  • Experience contributing to and leading customer research, analyst outreach, positioning, segmentation, and messaging of new and existing products into market

 

Personal Characteristics

The successful candidate must bring intellectual, professional, and personal values that complement the team. Certain characteristics will be vital:

  • Smart and dynamic individual with outstanding communication skills and balanced ego
  • Unquestionable integrity
  • Natural intellectual curiosity
  • Team-oriented. Focused on what’s right for the business, not what’s right for the individual or function: ability to build deep relationships and earn the respect of other teams
  • Organizational tolerance: ability to work with ambiguity and constant change
  • Strong, decisive, and action-oriented leadership style; ability to make, communicate, and take accountability for timely decisions
  • Ability to get to the heart of issues rapidly and to act decisively
  • Creates strong morale, good spirit in his/her team and brings fun to the workplace, shares wins and successes; fosters open dialogue

 

At ChaosSearch, we are committed to building and fostering a culture where everyone feels included, valued, and heard. Our belief is that a commitment to diversity and inclusion enables us to create a better experience for everyone. However you identify and whatever background you bring, please apply if this is a role that would make you excited to come to work each day.

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