Sales Operations Lead

SALES - Full Time - Boston, MA / Remote

ChaosSearch enables customers to Know Better™, while achieving the true promise of data lake economics. The ChaosSearch Data Platform indexes customer’s cloud data rendering it fully searchable and enabling data analytics at scale with massive reduction of time, cost and complexity. The ChaosSearch Data Platform publishes Open APIs like ElasticSearch and SQL, so end users can use the tools they use today.

ChaosSearch is currently in market with increasing customer adoption in the enterprise search market category, based upon publishing the ElasticSearch API. Currently competing with companies like, SumoLogic and Splunk, ChaosSearch provides customers with a scale, retention and cost savings advantage that is a game changer. The company will be adding additional open APIs that will open up SQL, Business Intelligence and Machine Learning use cases.

Headquartered in Boston, MA, ChaosSearch is a well-funded startup and just signed a new $40M round of funding in late 2020.


Our Product

ChaosSearch enables customers to Know Better™, delivering data insights at scale while achieving the true promise of data lake economics. The ChaosSearch Data Platform connects to and indexes data within a customer’s cloud storage environment, rendering it fully searchable and enabling data analytics with existing data tools in use today, leveraging open APIs.

Whereas all other solutions require complex data pipelines consisting of parsing or schema changes, ChaosSearch indexes all data as-is, without transformation, while auto-detecting native schemas. With its revolutionary approach ChaosSearch overcomes the cost and complexity of competitive solutions, and delivers unlimited scalability, industry-leading resiliency, and massive time and cost savings.

Based on these capabilities, ChaosSearch is an ideal replacement for the commonly deployed ELK stack today. With ChaosSearch, customers can perform scalable log analytics on AWS S3, using the familiar Elasticsearch API for queries, and Kibana for log analytics and visualizations, while reducing costs and improving analytical capabilities.

Short term roadmap includes expanding Open API support from Elasticsearch to support SQL and Machine Learning APIs. With ChaosSearch Data Platform added to a client's Cloud Storage, the true promise of Data Lakes is delivered.


The role

We are building out our go-to-market teams and bringing on our first Sales Operations person. The Sales Operations Lead will be a key player in the growth of our Sales organization.

Reporting to the VP, WW Sales, the Sales Operations Lead will partner with business and sales teams in driving business and operational issues essential to the sales team productivity. You’ll have an opportunity to establish the sales operations function and grow into a leadership role. If you have a natural curiosity and analytics mindset along with SFDC experience, we’d like to hear from you.


Key Responsibilities

  • Design and implement the sales process for all customer-facing roles including operationalizing the sales process in and other sales tech stack tools as we bring them on
  • Manage and optimize our infrastructure
  • Gather and analyze data on sales activities from and other tools to determine areas of improvement in the sales process
  • Develop key performance metrics to measure and report on activities that have the most impact on sales productivity
  • Build reports that informs sellers and leadership on historical results, current performance, and expected results
  • Manage forecasting and data analysis to ensure alignment on key performance indicators
  • Own the sales tech stack, ensuring sellers understand and consistently utilize sales tools and systems
  • Work with sales leadership in creating and curating sales readiness tools to drive consistent processes



  • Minimum of 3-5 years experience in sales or business operations in a SaaS business preferably with experience in an early stage business
  • super-user
  • Experience rolling out new sales processes and has owned the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel
  • Strong analytical and problem-solving skills
  • Excellent communications skills
  • Organized and strong time management skills, comfortable working in a fast-paced start-up


At ChaosSearch, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a commitment to diversity and inclusion enables us to create a better experience for everyone. However you identify and whatever background you bring, please apply if this is a role that would make you excited to come to work each day.

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