Sales Engineer

CORPORATE - Full Time - North America / Remote

ChaosSearch is looking for a world-class technical Sales Engineer to be part of a team that is responsible for the technical sales cycles of ChaosSearch presentations, proof-of-concepts and trials at our customers. The Sales Engineer will work directly with customers, partners, sales and the engineering and product teams to sell ChaosSearch. This person must be a self-starter and used to a fast-paced, fun, energetic environment and comfortable with dealing with ambiguity. This person must also have a passion to solve unique world-changing technology problems. The Sales Engineer will be responsible for providing the technical expertise to make ChaosSearch customers successful.

As a Sales Engineer At ChaosSearch, You will

  • Be a technical expert on all aspects of ChaosSearch
  • Work hands-on with customers to demonstrate and prove out the ChaosSearch technology.
  • Maintain deep understanding of competitive and complementary technologies and vendors and how to position ChaosSearch in relation to them
  • Collaborate with Product Management, Engineering, and Marketing to continuously improve ChaosSearch products and positioning
  • Support the technical needs of customers and resolve technical issues, along with engaging them on any additional issues, problems, or opportunities regarding the ChaosSearch service.
  • Working with the ChaosSearch Sales Team, prepare and present the ChaosSearch service and address any technical questions or concerns that come up during the sales cycle.
  • May include travel to clients and potential client sites, hosting remote meetings, and serving as a technical interface with customers.
  • Support broader Sales and Marketing efforts including content creation, webinar presentations, trade show participation, and general technical support.

Skills

  • 5+ years as a Sales Engineer/Solutions Architect
    Understanding of log management systems, preferably the ELK stack and Elasticsearch
  • Knowledge and understanding of distributed systems architectures
  • Great presentation skills with the ability to speak in front of audiences both large and small
  • Knowledge of Information Retrieval and/or Analytics domain
  • Understanding of Linux, Java, and databases
  • Software coding experience with C/C++, Java, Python, Ruby, Perl, Bash
  • Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase, Spark)
  • Familiarity and experience with common BI and data exploration tools (e.g. Kibana, Looker, Tableau)
  • Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, GCP, etc.)
  • Experience implementing ETL pipelines using custom and packaged tools
  • Experience using AWS services such as S3, IAM, SQS, Kinesis, EMR, Redshift, Athena
  • Successful track record selling enterprise SaaS software

Additional Information

  • Competitive pay and benefits
  • Stock options
  • Catered lunches, snacks, and beverages
  • An environment in which you can balance great work with a great life
  • Passionate people building great products
  • Employees with a wide variety of interests

Candidates interested in this position can learn more about ChaosSearch on our website here.

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