Last Updated: May 24, 2023
Information Related to Data Processed by the Platform for our Clients: ChaosSearch processes information on its Platform under the direction of its Clients. As a result of the platform architecture, the ChaosSearch Platform does not hold or store any Client data other than account information used to log into the Platform and services. ChaosSearch also has no direct relationship with the individuals whose personal data it may process on behalf of a Client. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to select third parties that help us provide our service. Transfers to third parties are covered by the service agreements with our Clients.
Access and Retention of Data Controlled by our Clients: ChaosSearch acknowledges that you have the right to access your personal data. ChaosSearch has no direct relationship with the individuals whose personal data it may process. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the ChaosSearch's Client (the data controller). If requested to remove data we will respond within a reasonable timeframe.
When you interact with us through the Services or Website, we may collect Personal Information and other information from you, in the following ways:
Use of Personal Information. We may use your Personal Information and other information you provide us to (i) administer your use of our Services, (ii) to provide you with Services that you purchase from us, (iii) to communicate with you and fulfill requests you may make, including requests for technical support, (iv) to provide you with information and announcements with respect to our Services, (v) to provide you with further information and offers from us or carefully selected third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties, and (iv) provide other companies with statistical information about our users – but this information will not be used to identify any individual user. We may also use the information provided by you or obtained through your use of our Services to improve our Services and improve your browsing experience by personalizing the Website.
Use of Credit Card Information. If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
We Do Not Sell Your Personal Information. We will never sell, rent, or otherwise provide your Personal Information to any third party for marketing purposes.
Service Providers, Agents, Consultants and Third Parties. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing or maintaining databases and cloud object storage, providing product and service functionality, customer service, billing and invoicing, fraud detection, deterrence or access to advertising assets), to assist us in our own marketing, research and advertising activities or to engage in co-marketing activities with us. Our contracts with such third parties prohibit them from using any of your Personal Information for any purpose beyond the purpose for which it was shared.
Partners. We may share your Personal Information with our partners and resellers so that they can assist you in using our Services and sell or resell our Services to you.
Business Transfers. We may share your Personal Information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. In this event, you will be notified via email and/or a prominent notice on our Website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information. You agree that any such third party will have the right to continue to use your Personal Information and other information that you provide to us or which we obtain through your use of the Services.
With Your Consent. With your consent, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Frames. Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your Personal Information to these third parties and not to www.chaossearch.io.
ChaosSearch takes reasonable measures to help protect Personal Information from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. We follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once it is received. We also recommend that our customers employ the multi-factor authentication feature available for use with our product. Although we use industry standard security measures, the Internet is not a 100% secure environment and we cannot, and do not, ensure or warrant the security of any information you transmit or store using the Services. There is no guarantee that your information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards and we are not responsible for third party circumvention of your privacy settings or our security measures. You are responsible for maintaining the secrecy of your unique password and account information and for controlling access to your account. If you have any questions about the security of your Personal Information, you can contact us at .
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our company, products, or services. We retain information about our customers for as long as we need it to provide service to the customer. We will delete this information from our servers at an earlier date if you so request, as described in “Opting-Out and Unsubscribing”.
If you have submitted a valid GDPR data subject access request to exercise your right to be forgotten, we will delete your personal data within 30 days of the request.
If you are an individual based in the EU you can request a copy of your personal data and you can update any incorrect information.
If you are an individual based in the EU, you can ask to have your personal data removed, or in some cases limit our processing of personal data. This does not apply when we need to keep your personal data for legal reasons.
Account Information. Upon request ChaosSearch will provide you with information about whether we hold any of your Personal Information. You may update, correct or delete information about you at any time by emailing us at email@example.com. If you wish to delete or suspend your account, please email us at firstname.lastname@example.org, but note that we may retain certain information as required by law or for legitimate business purposes. Also, if you have become aware that a profile has been created about you without your consent or knowledge, you may contact us at email@example.com to request deletion of that said account. We may also retain cached or archived copies of your information for a certain period of time. We will respond to your request within a reasonable timeframe.
Testimonials. We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
If you have opted-in to receive email communications from a third party site and later wish to discontinue receipt of these emails, please contact the third party directly to update your preferences.
Children are not eligible to use our Services and we ask that minors (under the age of 18) do not submit any Personal Information to us or use our Services. Our Services are not directed to children under 18 years of age. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us by email at email@example.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Access to your information: You have the right to request a copy of the personal data we hold about you.
Correcting your information: We want to have accurate data. Please contact us if you think the personal data you provided to us is not up to date or correct.
Deletion of your information: You have the right to ask us to delete personal data about you if it no longer is required for the purpose it was collected, you have withdrawn your consent, you have a valid objection to us using your personal data, or our use of your personal data is contrary to law or our other legal obligations.
Objecting to how we may use your information: You have the right at any time to require us to stop using your personal data for direct marketing purposes. In addition, where we use your personal data to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal data unless there are overriding legitimate grounds to continue.
Restricting how we may use your information: In some cases, you may ask us to restrict how we use your personal data. This right might apply, for example, where we are checking the accuracy of personal data about you that we hold or assessing the validity of any objection you have made to our use of your personal data. The right might also apply where this is no longer a basis for using your personal data, but you don’t want us to delete the data. Where this right to validity is exercised, we may only use the relevant personal data with your consent, for legal claims or where there are other public interest grounds to do so.
Automated processing: If we use your personal data on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your personal data with your consent or as part of a contractual relationship with you.
Withdrawing consent using your information: Where we use your personal data with your consent you may withdraw that consent at any time, and we will stop using your personal data for the purpose(s) for which consent was given.
Please contact us if you wish to exercise any of these rights. You can find the contact details below under “Opting-Out and Unsubscribing”.
ChaosSearch qualifies for the alternative option. We have a comprehensive privacy statement and provide you with details on how you may either opt-out or opt-in to the use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.
If you are a California resident and wish to request information about how to exercise your third party disclosure choices, please contact us. You can find the contact details below under “Opting-Out and Unsubscribing”.
Massachusetts law permits residents of Massachusetts to request certain details about how their information is shared with third parties for direct marketing purposes. However, under the law, a business is not required to provide this information if it permits Massachusetts residents to opt into, or opt out of, this type of sharing. ChaosSearch qualifies for this alternative option. If you are a Massachusetts resident and would like to opt out of having your information shared with third parties for direct marketing purposes, please contact us. You can find the contact details below under “Opting-Out and Unsubscribing”.
Reviewing, Correcting and Removing Your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
To exercise any of these rights, please contact us by email at firstname.lastname@example.org or by sending us postal mail to:
226 Causeway St., Ste 301
Boston, MA 02114
We will promptly change, correct, or delete your information.
To Unsubscribe From Our Communications. You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by contacting us by email at email@example.com or by sending us postal mail to:
226 Causeway St., Ste 301
Boston, MA 02114
How You Can Opt Out of Web Tracking. There are several ways to opt out of web tracking:
226 Causeway Street, Suite 301
Boston, MA 02114